UTK - H11S2 Far Infrared Natural Jade and Tourmaline Heating Pad for Back, Small Pro (16”X23.5"), Smart Controller with Memory Function, Auto Shut Off and Travel Bag Included

Description

• FULL BODY VERSATILITY: perfect for treating sore muscles in your back, shoulder, abdomen, legs, arms, etc.
• MORE EFFECTIVE / DEEPER PENETRATING / LONGER LASTING INFRARED HEAT.
• NATURAL JADE and TOURMALINE: Keep Heating stay for a much longer time period, emit negative ions and far infrared heat therapy, Low EMF.
• SMART CONTROLLER: with Timer and Temperature settings, Auto shut off, Memory Function.
• PERFECT GIFT FOR YOURSELF AND YOUR LOVED ONES. Treat yourself restoring the health of fatigued and tensioned muscle. Express your gratitude to your wife, husband, parents, friends, and teachers.
• 【Warm Tips】: It takes time for the heating pad to warm up, the recommended heating time is at least 30 minutes, and the temperature can be set above 100°F. UTK infrared heating pad provide 3 years warranty, any question,please contact us first,we will try best to solve it.
• All of UTK's square heat pads sold in the US work at 110V

Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are

UTK’s Return Policy

We stand behind our products. At UTK, all purchases are covered by our Product Return Policy as followed:

available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Our Customer Support team will be happy to assist you at any time if you have questions or need to return a product.

Email us: support@utktechnology.com

Returns
Manufacturer Warranty Policy

Although we produce extremely durable products, with the lowest defect rate in the industry, we still provide hassle-free warranty coverage.

If a product is defective, and the defects do not include physical damage caused by incorrect or negligent usage, within 365 days of receipt of the product, you may obtain a free replacement from UTK. To do so, you must contact us (support@utktechnology.com) and explain the problem in detail.

If the product appears to have a manufacturing defect, we will ask you to ship it back to us for a free replacement. All UTK products or accessories with manufacturing defects will be replaced for free. Unlike other companies, we do not charge a restocking fee. If the product you return to us does not appear to be defective or has clearly been damaged by the user, we will ship it back to you at your expense.

30-Day Risk-Free Trial

With your purchase of a UTK Heating Pad, you will enjoy a 30-Day risk-free trial. If you are not completely satisfied with your purchase for any reason you can send it back for a refund of the price of the product. If you think you may return your pad during your trial period, please use it with care and always cover it with a towel or blanket. The unit must be in good condition, without smell, stains, or damage.

365-Day Warranty

You can instantly extend your product’s warranty from 30 to 365 days by doing ONE of the following:

01

Take a picture or make a video of our product while you are using it. (Please be advised that these images may be used by UTK on its website or in other promotional materials. Your sending us this picture or video constitutes consent to such use.)

02

Review the UTK far-infrared heating pad, describing your experience with it and how it has helped you. You may either send your review to support@utktechnology.com or submit it directly on the product page.

03

Like us or share our site on Facebook, Google +, or Twitter. You must send us a link to your profile for the social media used.

04

Recommend our products to friends or family and have them mention your name when they purchase a UTK far-infrared Heating Pad

After you have done one or more of the above, e-mail us with sufficient information to enable us to register your extended warranty.

Optional Five-Year Warranty

For the UTK far-infrared Heating Pad, we also offer an optional five-year extended warranty, for an additional 35% of the item’s retail price. If you experience a problem with your product at any time during these five years, we will send you a new one as a replacement. The replacement may be the same model or a newer one.

We don't recommend you buy an extended warranty. Usually, if nothing happened with the unit within the first year: the chances are – nothing will happen within decade with correct use.

If you are still interested in purchasing this extended warranty, please contact us by e-mail at  (support@utktechnology.com) 

Brand

We launched our red light therapy products because we noticed that most of the panels on the market today are either overpriced or underpowered. We believe that the benefits of red light therapy should be able to be experienced by everyone, not only people who have a lot of money to spend. Our panels are manufactured in an FDA approved facility and are backed by a 2 year warranty. They're high powered in terms of irradiance and low in EMF output, and have cooling fans built in to ensure the device stays cool and safe. Best of all, we don't charge an arm and a leg for our devices because we want to make our devices accessible to more and more people who deserve to experience the benefits of red and near infrared light therapy.